Clinical and Support Options

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Emergency and Crisis Stabilization Services
  • 140-144 High Street 
    Greenfield MA, 01301
  • Tel: (413) 774-5411

 

  • 29 North Main Street 
    Florence MA, 
    Tel: (413) 586-5555    

 

 
EMERGENCY HOT LINES
Crisis Hotline
1-800-562-0112		 CLINICAL & SUPPORT OPTIONS CRISIS STABILIZATION/RESPITE UNIT 
D.P.P.C.
1-800-426-9009		 DISABLED PERSONS PROTECTION COMMISSION All incidents resulting in serious physical or emotional injury to a disabled person from an act or emission by a caretaker MUST BE REPORTED.
D.S.S.
1-413-775-5000		 DEPARTMENT OF SOCIAL SERVICES Protective Services Unit All incidents of suspected abuse against a child MUST BE REPORTED.
HOTLINE
1-800-792-5200		 CHILD AT RISK HOTLINE
Elder Protective Services
HOTLINE
1-800-922-2275		 OFFICE OF ELDERLY AFFAIRSProtective Services Unit All incidents of suspected abuse against a person 60 years or older MUST BE REPORTED
D.M.H.
1-413-587-6425		 DEPARTMENT OF MENTAL HEALTH (Western Mass. Area Office) Notify: 
Area Investigations Manager, 
P.O. Box 389, Northampton, MA 01061

D.M.R.
1-413-731-7742 
(ext. 324)

 DEPARTMENT OF MENTAL RETARDATION (Western Mass. Regional Office). Notify: 
DMR Senior Investigator of Region I, 
1537 Main Street, Springfield, MA 01103

D.P.H.
1-617-727-5860 
(ext. 340) HCQCU

 DEPARTMENT OF PUBLIC HEALTH Division of Health Care Quality Complaint Unit To report incidents occurring in a public hospital or facility (Report first to DPPC or Child/Elderly Hotlines)

 

 
 

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